Privacy Policy

1. Introduction

At Pacific Growth Equities, accessible at pacificgrowthequities.com, we are committed to protecting and respecting your privacy. We recognize the importance of safeguarding your personal data and ensuring transparency in how we collect, use, and protect information. This Privacy Policy outlines our practices and your rights regarding your personal data. Our approach is grounded in integrity, accountability, and compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws.

2. Scope of Policy and Role of Data Controller

This Privacy Policy applies to all personal data collected, processed, and stored through pacificgrowthequities.com and associated services. Pacific Growth Equities acts as the Data Controller, which means we determine the purposes and means of the processing of your personal information.

If you have any questions regarding this policy or how your information is handled, you may contact us at [email protected].

3. Categories of Data We Process

We collect, use, store, and process various categories of personal data to provide and enhance our services. These categories include, but are not limited to:

– Usage Data: Information about how you use our website, such as browser type, IP address, geographic location, referral source, length of visit, and pages viewed.
– Account Data: Personal information you provide when creating an account or signing up for our services, including your full name, email address, telephone number, and mailing address.
– Profile Data: Information related to your preferences, purchase history, interactions with the site, and behavioral insights derived from your use of our services.
– Communication Data: Records of correspondence and support inquiries, including emails, chat messages, or any feedback you provide.
– Technical Data: Data about your device and technology used to access our services, such as operating system, device type, screen resolution, and system configuration.
– Transaction Data: Details of products or services you purchase, including payment details, delivery address, and order history. (Note: Payment information is typically processed through secure third-party providers.)
– Preference Data: Marketing consents, newsletter subscriptions, product interests, and your choices regarding data sharing.

4. Legal Bases for Processing

Under GDPR, we rely on the following legal bases for processing your personal data:

– Consent: Where you have given clear, informed consent to process your personal data for specific purposes (e.g., marketing emails).
– Contractual Necessity: Where processing is required for the performance of a contract with you, or to take steps at your request before entering into a contract.
– Legitimate Interests: Where processing is necessary for our legitimate business interests, provided such interests are not overridden by your fundamental rights and freedoms.
– Legal Obligation: Where processing is necessary to comply with legal or regulatory requirements.

5. Your Rights

As a data subject under applicable data protection laws, you have the following rights:

– Right of Access: Obtain confirmation and access to your personal data.
– Right to Rectification: Request correction of inaccurate or incomplete personal data.
– Right to Erasure: Request deletion of your personal data under certain circumstances.
– Right to Restriction: Request restriction of processing where you contest accuracy, object to processing, or require us to retain data for legal claims.
– Right to Data Portability: Receive your personal data in a structured, commonly-used and machine-readable format and have the right to transmit that data to another controller.
– Right to Object: Object to processing of your data based on legitimate interests or direct marketing.

To exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.

6. Security Measures

We take security seriously and implement appropriate technical and organizational measures to protect your personal data. These include but are not limited to:

– Encryption of data in transit and at rest
– Strict access control and role-based permissions
– Regular security audits and vulnerability assessments
– Off-site backups to ensure data integrity and availability
– Staff training and awareness programs on data protection

Despite these efforts, no system can guarantee absolute security.

7. International Data Transfers

Your information may be transferred to and stored outside your country for processing, including to countries without equivalent data protection laws. In these cases, we implement appropriate safeguards, such as the European Commission’s Standard Contractual Clauses and appropriate contractual protections, to ensure your personal data continues to be treated in line with GDPR and other applicable regulations.

8. Data Retention

We retain personal data only for as long as necessary for the purposes it was collected, including for satisfying legal, regulatory, tax, accounting, or reporting requirements.

Retention periods vary by data category:
– Usage Data: retained for up to 12 months for analytics purposes
– Account and Profile Data: retained while your account is active and for 7 years thereafter to comply with financial recordkeeping laws
– Communication Data: retained for 3 years after the last correspondence
– Transaction Data: retained for 7 years for compliance with tax and contractual obligations
– Technical Data: retained for up to 12 months
– Preference Data: retained until you withdraw your consent

When data is no longer required, it is securely deleted or anonymized.

9. Cookie Policy

Our website, pacificgrowthequities.com, uses cookies and similar technologies to improve user experience and perform analytics. Cookies are small text files stored on your device when you visit a website. We use the following types of cookies:

– Essential Cookies: Necessary for the website to function properly (e.g., session management, form submissions)
– Functional Cookies: Enhance functionality and personalization (e.g., remembering settings or choices)
– Analytics Cookies: Collect aggregated data on how users interact with the site to improve performance (e.g., Google Analytics)
– Performance Cookies: Track website performance, helping us understand and optimize user experience

10. Cookie Management & GDPR/CCPA Compliance

When you first visit pacificgrowthequities.com, you will be presented with a clear consent interface for managing your cookie preferences. You can change or withdraw your consent at any time using our cookie settings tool or by adjusting your browser settings.

If you are a California resident, you have the right to opt out of the sale of your personal information. We do not sell your personal information; however, we provide a “Do Not Sell My Info” link in accordance with CCPA guidance.

11. Children’s Data

We do not knowingly collect, solicit, or process the personal data of individuals under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will take immediate steps to delete such information. Parents or guardians who believe that their child has submitted personal information may contact us at [email protected] to request removal.

12. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in legal obligations or our data processing practices. Any substantive changes will be clearly communicated and made available through pacificgrowthequities.com. Continued use of our site or services constitutes acceptance of the revised Privacy Policy.

13. Contact Us

For any questions, concerns, or requests related to this Privacy Policy or our data handling practices, please contact:

Pacific Growth Equities
Email: [email protected]
Website: pacificgrowthequities.com

We are committed to ensuring your privacy and compliance with all relevant regulatory frameworks. If you have concerns about your personal data, we encourage you to reach out.